Applications Engineer

Met-Pro Global Pump Solutions, through its internationally recognized Dean Pump , Fybroc and Sethco brands, offers a comprehensive line of high quality centrifugal pumps that handle corrosive, abrasive or high temperature liquids. These pumps provide excellent performance for tough applications including pumping of acids, brines, caustics, bleaches, seawater, high temperature liquids and a wide variety of waste liquids for a broad range of applications including the chemical, petrochemical, metal finishing, wastewater treatment, desalination and aquarium/aquaculture markets.   Applications Engineer Position Description Promotes the sale of the Division's products which requires engineering knowledge sufficient to make judgments involving applications, installations, and economic consideration, as well as, handling all customer and distributor inquiries requiring technical assistance. Handles application inquiries and recommends appropriate product with a high sense of urgency and in a timely manner Provides quotations, both written and verbal, in accordance with ERP and published price lists, electronic quote tool and contractual discount schedules; performs necessary follow-up Assists customers with troubleshooting problems, handles customer complaints, and solves problems in a prompt, professional manner; may be involved in investigating and reporting on warranty claims and return goods authorization (RGA) process Performs technical pump specification review including application review, pump selection, definition of scope of supply, listing of applicable comments and exceptions, etc. Performs costing analysis, when necessary, on pump product line items versus published pricing to arrive at gross margin calculation for review and approval by Applications and Sales Managers Coordinates customer delivery requirements with the Production Department Recommends modifications to standard products to meet individual customer requirements, within practical company and economic limitations Takes necessary actions to increase sales of the Division's products Represents, on occasion, and if necessary, the division at trade shows as well as potential visits to customer or distributor location for sales or service-related activities Assists in creating marketing literature, website development and other system tools to boost productivity and sales   Requirements Knowledge of pumps for related industries; preferred 1-5 years experience in rotating equipment applications; preferred Bachelor's degree in Engineering; preferred KC Job Code: 398
Salary Range: NA
Minimum Qualification
Not Specified years

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